Thank you for visiting and shopping at My Website (change this). Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. boxes or APO/FPO addresses
DL-Mart ships to addresses within the India Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
DL-mart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DL-Mart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the India
CASH ON DELIVERY(COD)
If you are not comfortable making an online payment on dlmart.in, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment. Only Indian Rupees accepted.
To ensure that your order is delivered to you in a timely manner, we request you to provide complete details of the shipping address including flat number, building number, street name, locality and nearest landmark. Please also ensure that you provide correct PIN Code and contact number.
Based on your location, COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.
The order amount has to be paid in full before receiving the package and signing the delivery sheet. The package can be opened only after the payment is made.